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Done for you · by Solve Trend

We build it, test it, and keep it tuned

For owners and property managers who do not want to set anything up. Solve Trend configures your receptionist, reviews real calls, and makes your changes for you. Prices in Canadian dollars.

Email Solve TrendTry the demo first

Packages in CAD

Three packages, one engine

  • Essentials

    $399CAD /mo

    400 minutes included

    • 1 receptionist, 1 location
    • Playbook tuning every quarter
    • Text and email summaries
    • Changes within 5 business days
    • $0.35 per minute over
    Ask about Essentials

  • Managed

    Recommended

    $699CAD /mo

    1,000 minutes included

    • 1 receptionist, 1 location
    • Monthly tuning with a call review report
    • Text and email summaries
    • Changes within 2 business days
    • $0.35 per minute over
    On the roadmap

    CRM webhook

    Ask about Managed

  • Premium

    $1,199CAD /mo

    2,500 minutes included

    • Up to 3 receptionists or locations
    • Tuning every two weeks
    • Text and email summaries
    • Changes by the next business day
    • $0.30 per minute over
    On the roadmap

    Calendar booking, CRM, and custom tools

    Ask about Premium

One-time setup fee

$1,500 CAD, and what it covers

$2,500 and up CAD for property managers with multiple buildings, and multi-location businesses. 50% of the setup fee up front and 50% at go-live. Monthly after that, with 30 days' notice to cancel.

Included in setup

  • Discovery call
  • Custom playbook written for your business
  • Knowledge build from your price list, FAQ, and policies
  • 20-scenario test run before go-live
  • Call forwarding set up with you
  • 30-minute owner handover

How it goes

From first call to go-live

  1. Discovery call

    We learn how your calls go today: who phones, what counts as an emergency, and who should be woken up.

  2. Playbook and knowledge build

    We write your playbook and build the knowledge from your price list, FAQ, and policies.

  3. 20-scenario test run

    We run twenty scripted calls against your receptionist, emergencies included, before a real caller reaches it.

  4. Forwarding and handover

    We set up call forwarding with you on the phone, then spend 30 minutes showing you the summaries and the dashboard.

  5. Tuning from real calls

    We review calls and adjust the playbook on the schedule in your package.

Founder pilot · First 3 clients only.

$0 setup, then $249 per month for 3 months

After the three months the standard Managed plan applies.

Ask about the pilot

What we ask in return

  • A 15-minute feedback call each week
  • A case study using your real numbers
  • A referral introduction, if you are happy with it

Done-for-you questions, answered

How is this different from the self-serve plans?

It is the same receptionist. With a done-for-you package, Solve Trend configures it, tests it, and keeps tuning it, and you send changes to us instead of making them yourself.

What are the payment terms?

50% of the setup fee up front and 50% at go-live. Monthly after that, with 30 days' notice to cancel.

Who owns what?

You own your business content. Solve Trend keeps the platform and the templates. This is written into the agreement.

Do you sign a data processing agreement?

Yes, one is offered to every client. We process your callers' information on your behalf.

What do I need to keep up to date?

Your on-call and escalation contacts. Emergency alerts go to the numbers you give us, so they need to be current.

Talk to Solve Trend

Email [email protected] with your business name and how calls are handled today.

Email us

Or set it up yourself

The self-serve plans use the same receptionist. Try the demo with your own price list, or start in about 15 minutes.

Try the demoStart free