Product · Website chat
The same receptionist, in a chat bubble
Visitors ask about services, prices, and hours on your website and get the same answers your callers get. It takes their name and number for a callback.
Example chat
- VisitorHi, do you install heat pumps in Stratford, and roughly what does it cost?
- AI assistantYes, Stratford is in the service area. Installs start with a free estimate visit, and the team confirms the exact price on site. Want me to take your name and number so they can book it?
One brain, two ways in
Set up your business once. The phone line and the website chat both read from it.
Answers from your documents
Your price list, FAQ, and policies. If the answer is not in them, it says the team will confirm.
Captures a callback
It takes the visitor's name and number so your team can call them back. That is the handoff to a person.
Follows the same rules
The same playbook and universal rules as the phone line, including safety lines for emergencies and no invented prices.
Install
Three ways to put it live
One line of code
Paste one script tag into your site's custom code setting. A Chat button appears in the bottom right corner of every page.
Guides for WordPress, Wix, Squarespace, and ShopifyA link, with no website editing
Every account gets a hosted chat page. Put the link in your email signature, your social profiles, or a button on your site.
How to use the chat linkInstalled for you
On a done-for-you package, Solve Trend installs the widget on your site.
See done-for-you packages
The one line
<script src="https://app.ringhero.example/widget.js" data-org="YOUR_ORG_ID" async></script>Your dashboard shows this line with your own account ID filled in.
$29 per month add-on
What you get
Add it to Text-back, Receptionist, or Pro.
- A chat button for your website and a hosted chat page
- Answers from your profile and uploaded documents
- Name and callback number captured for your team
- The same universal rules as the phone line
- Works on a phone screen
Chat questions, answered
How much does the chat widget cost?
$29 per month in CAD, added to any plan.
Do I need a developer?
No. If your site builder has a setting for custom code, you paste one line. If it does not, use the hosted chat link.
Does it use different answers from the phone line?
No. It reads the same business profile, the same uploaded documents, and the same playbook.
Can a visitor talk to a person?
The chat takes their name and number and your team calls them back. Live chat with a staff member is not part of the widget.
Can I try it before I install anything?
Yes. The demo lets you upload a PDF or paste text and chat with the result. The demo document stays in memory for 20 minutes and is not stored.
Chat with it using your price list
Upload your price list to the demo and talk to it in under a minute, or set up Ringhero in about 15 minutes and call your own number.